Privacy Policy
Effective Date: Feb 18th, 2026
Solaflow Wellness respects your privacy and is committed to protecting your personal information. This policy explains how your information is collected, used, and protected.
Who we are
Our website address is:
https://solaflowbodywork.com
Solaflow Bodywork is a therapeutic bodywork practice located in Santa Barbara, California.
Information We Collect
We may collect personal information when you:
• Book an appointment
• Complete intake forms
• Subscribe to our email list
• Contact us through the website
• Leave a comment
This may include:
• Name
• Email address
• Phone number
• Health history and intake information
• Payment details (processed securely through third-party providers)
Health-related information is collected solely for the purpose of providing safe, appropriate bodywork services.
Booking & Payment Platforms
Appointments may be scheduled through third-party platforms such as MassageBook or other secure booking software.
Payments may be processed through Stripe, ThriveCart, or other secure payment processors. Solaflow Bodywork does not store full credit card numbers on this website.
These third-party platforms have their own privacy policies governing how your data is handled.
How We Use Your Information
Your information is used to:
• Schedule and manage appointments
• Provide safe and customized treatments
• Communicate regarding bookings
• Send occasional updates or newsletters (if you opt in)
• Improve website functionality
We do not sell, rent, or trade your personal information.
Health Information & Confidentiality
Any health information shared through intake forms or sessions is kept confidential and used solely to provide safe, appropriate care.
Information will only be shared:
• With your written consent
• If required by law
• If necessary to protect safety
While Solaflow Bodywork is not a medical practice, client confidentiality is respected and prioritized at all times.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Health Information, Confidentiality & HIPAA Notice
Solaflow Bodywork collects health-related information solely for the purpose of providing safe and appropriate therapeutic bodywork services.
All health history forms, intake information, and session notes are kept confidential and stored securely through password-protected systems or secure third-party platforms.
Solaflow Bodywork is a licensed massage therapy practice and is not a medical provider or covered entity under the Health Insurance Portability and Accountability Act (HIPAA) unless otherwise required by law. While HIPAA regulations may not formally apply to this practice, we are committed to maintaining the privacy, discretion, and protection of your personal and health information to the highest professional standard.
Health information will only be disclosed:
• With your written consent
• If required by law
• If necessary to protect the safety of the client or others
By booking services, you acknowledge that you voluntarily provide health-related information for the purpose of receiving bodywork services and understand that this practice is not a substitute for medical care, diagnosis, or treatment.